DeutschFrequently asked questions
Yes, you have the option to purchase server systems from us instead of just renting them. If you choose to buy your own server, you can colocate it in our facility. Our colocation services provide the essential infrastructure, such as power, network connectivity, and security, ensuring that your server operates in a professional, controlled environment.
We also offer flexible financing options to best meet your specific needs:
Lease-to-Own: With the lease-to-own option, you can spread out the cost of the server over a set period. Once all payments are complete, you own the server outright, giving you full ownership of the system.
Pure Rental: If you prefer not to commit to ownership, you can opt for a straightforward rental. In this case, the server remains the provider's property, but you still benefit from a powerful infrastructure without a significant upfront investment.
These options allow you to decide flexibly between outright purchase, lease-to-own, or pure rental, depending on your business requirements and budget preferences.
No, we do not offer a Managed option for Windows Servers or other Microsoft systems. Our focus is solely on Unix-based systems, as our extensive experience has shown that Windows Servers cannot match the level of security and maintainability that Unix systems provide. Unix-based environments allow us to deliver highly available and robust solutions due to their stability, security, and flexibility.
We are also strong advocates of open-source technologies, valuing the transparency and freedom offered by Unix and Linux systems. As such, we have consciously chosen not to support the licensing or management of Microsoft products.
For clients who specifically request it, we can provide one-time maintenance for Windows Servers upon agreement. However, we do not offer a fully managed service or guarantee availability and ongoing support for these systems. Our expertise and assured service quality remain exclusively dedicated to Unix-based systems.
Anycast DNS is a method of distributing DNS queries across a global network of servers, where a single IP address is assigned to multiple geographically distributed servers. When a DNS query is made, it is automatically routed to the nearest available server, ensuring fast and efficient response times.
The primary difference from Unicast DNS is that with Unicast DNS, a single IP address refers to one specific server, meaning all queries are directed to that single server. This approach can result in longer response times due to the physical distance between the user and the server and can also lead to server overload during high traffic periods.
Advantages of Anycast DNS over Unicast DNS include:
Faster response times: With servers closer to users geographically, response times are shorter, as queries are routed to the nearest server.
Higher reliability: If one server goes down, the query is automatically directed to another available server, increasing redundancy and service reliability.
Better load distribution: Queries are distributed across multiple servers, allowing for more efficient traffic management and reducing the likelihood of overload.
Increased resilience against DDoS attacks: Anycast DNS can help mitigate the impact of DDoS attacks by spreading traffic across multiple servers, making it more difficult to overwhelm any single server.
In summary, Anycast DNS provides more efficient and robust handling of DNS queries compared to Unicast DNS, especially beneficial for global networks and high traffic loads.
Colocation, often referred to as "Colo," is a hosting option where a company places its own servers in an external data center. Unlike traditional hosting solutions, where the data center manages both the hardware and operations, colocation allows customers to bring their own hardware to the facility. The data center then provides the essential infrastructure, such as power, cooling, network connectivity, and physical security.
Some key benefits of colocation include:
Cost Efficiency: Companies don’t need to operate their own data centers, reducing costs related to power, security, and maintenance.
Security and Availability: Colocation data centers are often highly secure and protected against outages, with multi-level security, fire protection, and redundant power supplies.
Scalability: As demand grows, companies can easily add more servers within the same facility without expanding their infrastructure.
Low Latency and High Network Quality: Colocation providers typically offer high-speed connections and direct links to various networks, ensuring excellent performance and low latency for critical applications.
Colocation is ideal for companies that own their servers and want full control over the hardware and configuration while benefiting from the security, reliability, and professional infrastructure of a data center. It combines flexibility with a highly available and secure environment.
High Availability (HA) refers to the ability of a system, application, or infrastructure to remain accessible and operational with minimal downtime, even when issues or failures occur. High Availability is essential for businesses that rely on their IT systems and applications to be accessible around the clock.
To achieve High Availability, various strategies are used, including redundant hardware, automatic failover mechanisms, load balancing, and regular backups. These measures ensure that if one part of the system fails, another can automatically take over, minimizing downtime. High Availability is often measured in percentages (e.g., 99.9% or "three nines"), which indicates the maximum allowable downtime. For instance, a system with 99.9% availability may experience no more than approximately 8.76 hours of downtime per year.
High Availability is crucial in environments such as cloud services, data centers, and critical business applications, as it provides a stable and reliable IT foundation for smooth business operations.
A Managed Service Provider (MSP) is a service company that provides IT services and support to businesses. Instead of managing IT infrastructure internally, the MSP takes responsibility for tasks such as maintenance, monitoring, security management, and support. The goal is to ensure the client's IT systems run reliably and securely, allowing the business to focus on its core activities.
Typical services offered by an MSP include monitoring and maintaining networks, servers, and workstations; managing security solutions (like firewalls and antivirus software); creating backups and restoring data in case of emergencies; and providing helpdesk support for employees. These services are often delivered through a monthly service agreement with a defined scope and Service Level Agreements (SLAs) that specify response times and availability levels.
By using Managed Services, companies can save costs and ensure that their IT infrastructure is up-to-date and protected against cyber threats.
A Managed Service in hosting refers to a provider handling the management and maintenance of servers and infrastructure on behalf of the client. Unlike traditional hosting, where clients are responsible for configuring and managing their servers, a Managed Service Provider (MSP) takes care of all technical aspects of hosting. This includes:
Server Setup and Configuration: The provider sets up and configures servers to meet the specific requirements of the client.
Monitoring and Maintenance: Round-the-clock monitoring and proactive maintenance to detect and resolve issues early, often before they impact the client or end-users.
Security Management: Implementation of security measures such as firewalls, regular security updates, malware scans, and protection against cyberattacks.
Backup and Disaster Recovery: Regular backups and recovery plans to minimize data loss and downtime in the event of an issue.
Performance Optimization: Continuous server performance optimization to ensure the client’s applications and websites run fast and reliably.
Scalability: The ability to flexibly scale server resources as demands grow, without the client needing to purchase or configure additional hardware.
Managed Hosting Services allow businesses to focus on their core activities by relying on the provider to ensure a stable and secure environment for their hosting needs.